Our Communications Center is staffed 24 hours a day, seven days a week with experienced dispatcher’s certified as Emergency Telecommunicator’s (“ETC”) and Emergency Medical Dispatcher’s (“EMD”) by the National Academies of Emergency Dispatch.
These well-trained individuals answer all calls received and are able to immediately assist you. Should a medical emergency be present at the time of your call, our staff will be able to help you over the phone. They will locate your call and dispatch the local fire service agency and our nearest ambulance to your location using our computer aided dispatching system.
All of our ambulances are outfitted with global positioning systems (“GPS”) that allow our dispatchers to know their exact location, ensuring you receive the closest available ambulance in an emergency.